Community Legal Aid Society, Inc.

Privacy Policy for SMS Communications

Effective Date: June 21, 2024


1. Introduction

This Privacy Policy explains how Community Legal Aid Society, Inc. (“CLASI”) collects, uses, and protects personal information, specifically regarding the collection of phone numbers during the intake process or the start of an active case.


2. Collection of Personal Information

– Information Collected Directly from You: We collect personal information, including your name, phone number, and email address, directly through forms or during interactions with our intake staff, attorneys, or paralegals.

– Methods of Collection: Information is collected via forms and / or direct communication with our staff.


3. Use of Personal Information

– SMS Program/Service: Your phone number will be used to send and receive case-related information. Messages will be limited to relevant updates and information regarding your case.

– Data Use: Personal data will be used solely for communication regarding your case.


4. Data Protection

– Storage and Maintenance: Personal information is stored securely in our database and is accessible only by authorized personnel.

– Data Security: We implement appropriate technical and organizational measures to protect your data.


5. Data Sharing

– Third-Party Disclosure: We do not share or sell your personal information with any third parties unless required by law.


6. Your Rights

– Data Correction: Your data is only used for handling your case. To verify your contact information is correct, please contact Jason Stoehr at 302-575-0660 ext. 247.